Sempers Law Firm - Business Growth Strategy
Making the Phone Ring: Zero-Budget Marketing Implementation Plan
Created: January 14, 2026
Goal: Increase inbound client calls and form submissions to replace lost lead generation source
🚨 CRITICAL CONTEXT
The Problem: Lost lead purchasing capability as of 01/01/2026 due to California law changes
Business Model: Referral-based practice - need high call volume to generate cases to refer out for referral fees
Current Assets:
- 4,000 contacts in CRM (50 past clients, 3,950 referred leads)
- Existing website: sempers.com
- Phone: 888-762-0297
- Physical location: Westlake Village, CA
Budget: $0 (everything must be free or sweat equity)
⚡ THIS WEEK - TOP 5 ACTIONS (Do These First)
| # | Action | Time | Deadline | Expected Result |
|---|---|---|---|---|
| 1 | Send 10 personal emails to past clients asking for REFERRALS (not reviews) | 2 hrs | By Friday | 1-2 referrals |
| 2 | Send 10 review requests using feedback system | 1 hr | By Friday | 3-5 reviews |
| 3 | Answer 3 Avvo Q&A questions per day (Mon-Fri) | 30 min/day | Daily | Build visibility, get inquiries |
| 4 | Connect with 5 attorneys on LinkedIn | 30 min | By Friday | Start referral network |
| 5 | Export and segment your 4,000 CRM contacts | 2 hrs | By Sunday | Ready for newsletter |
⚠️ ACCOUNTABILITY: Review this section every Monday morning. If items aren’t done, they become Priority 1 for the new week.
📋 IMPLEMENTATION CHECKLIST
🔴 PRIORITY ZERO: Your 4,000 Contacts (THE GOLDMINE)
Why this is #1: You have 4,000 people who already know you exist. Acquiring a new contact costs time/money. These are FREE. Every week you don’t email them is wasted opportunity.
By January 31, 2026:
- [ ] Export all 4,000 contacts from CRM
- [ ] Segment into 3 lists:
- Segment A: 50 past clients (HIGHEST VALUE - email personally)
- Segment B: ~200 who retained with colleagues (warm - they trusted you once)
- Segment C: ~3,750 who inquired but didn’t retain (cold but aware of you)
- [ ] Send personal emails to ALL 50 past clients asking for referrals
- [ ] Set up Mailchimp (free tier) or similar for newsletter
By February 15, 2026:
- [ ] Send first newsletter to entire list
- [ ] Track opens/clicks to identify warm leads
- [ ] Follow up personally with anyone who clicks multiple links
WEEK 1: Quick Wins (High Impact, Low Effort)
✅ Priority 1: Website Conversion Optimization
File: public_html/index.html
-
[x] Add sticky mobile call button ✅ DONE
- Floating button that follows user as they scroll
- One-tap calling on mobile devices
- Implementation: CSS + simple HTML
-
[ ] Simplify contact form (currently too many fields)
- Reduce to 3 fields max: Name, Phone, Brief Description
- Remove: Email (optional), detailed dropdowns
- Rationale: Each extra field = ~10-15% drop in conversions
- ⚠️ NOTE: Form is Lawmatics embed - must be changed in Lawmatics dashboard
-
[x] Make phone number more prominent ✅ DONE
- Larger font size in hero section
- Add click-to-call links throughout page
- Ensure it appears above the fold on mobile
-
[x] Rewrite hero section for emotional connection ✅ DONE
- Current: Educational tone
- Needed: Speaks to angry/scared/stressed visitor
- New headline suggestion: “Were You Illegally Fired, Denied Wages, or Discriminated Against in Los Angeles?”
- Subhead: “Free Case Evaluation - Call Now: 888-762-0297”
File: Create new public_html/free-case-evaluation.html
- [x] Create dedicated landing page ✅ DONE
- Single purpose: Get them to call or fill form
- Structure:
- Compelling headline about their problem
- 5-6 bullet points of situations requiring legal help
- Prominent phone number
- Simple 3-field form
- Trust signals (settlements, future reviews)
- Minimal educational content
✅ Priority 2: Get Reviews (Marketing Fuel)
Target: 10 reviews by February 15, 2026
Technical Infrastructure: ✅ COMPLETE
- [x] Feedback system built and tested ✅ DONE
- Secure token-based feedback links (personalized, time-limited)
- Feedback form screens sentiment before directing to Google
- 4-5 stars → Redirects to Google Reviews
- 1-3 stars → Private feedback sent via SMS + logged to spreadsheet
- Zapier Zaps:
create-link-to-request-reviews— Generates personalized feedback linksprocess-requests-for-reviews— Receives submissions, validates tokens, sends SMS, logs to Google Sheets
- Files:
feedback/generate-link.html— Internal tool to create feedback links (LOCAL ONLY - not on public website)- Open in browser:
file:///Users/zjs/engineering/sempers.com/feedback/generate-link.html
- Open in browser:
src/feedback/feedback.njk→sempers.com/feedback/feedback.html— Client-facing feedback form
- Email templates:
business-files/review-request.md
Outreach Tasks (By January 31, 2026):
-
[ ] Export 50 past clients from CRM
- Filter for clients who received settlements
- Note: settlement amounts and dates
- DEADLINE: January 24, 2026
-
[x] Draft review request email ✅ DONE
- Templates ready in
business-files/review-request.md - Uses personalized feedback links (not direct Google links)
- Templates ready in
-
[ ] Send 5 review requests per day for 10 days
- Personal emails, not bulk
- Follow up once if no response in 5 days
- START: January 25, 2026
-
[ ] Add reviews to website once received
- Create testimonials section on homepage
- Add to free-case-evaluation landing page
✅ Priority 3: Local SEO Foundation
-
[x] Claim/optimize Google Business Profile ✅ DONE
- Ensure NAP (Name, Address, Phone) matches website exactly
- Add business hours
- Upload photos of office
- Write compelling business description
- Post weekly updates about employment law topics
-
[ ] Create consistent listings (Free directories)
- Avvo (free lawyer profile)
- Justia (free listing)
- Lawyers.com (free basic listing)
- FindLaw (free profile)
- CRITICAL: NAP must be identical across all platforms
-
[ ] Verify NAP consistency
- Website footer: ✓
- Google Business: ✓
- Avvo:
- Justia:
- Lawyers.com:
- FindLaw:
WEEKS 2-4: Content & Ongoing CRM Work
✅ Priority 4: Newsletter Cadence (After Initial CRM Activation Above)
Monthly Newsletter Schedule:
-
[ ] Create email newsletter template
- Monthly frequency
- Content: Employment law updates, recent California law changes
- Always include: “Forward to a Friend” option
- Soft CTA: “Know someone facing workplace issues?”
- Track opens/clicks to identify warm leads
-
[ ] Newsletter topic ideas:
- 2026 California minimum wage changes
- What to do if you think you’re about to be fired
- Signs your employer is building a case to fire you
- Can my employer monitor my personal phone?
-
[ ] Follow-up system:
- Anyone who clicks 2+ links in a newsletter = warm lead
- Send personal follow-up email within 48 hours
- “I noticed you were reading about [topic]. Is there something going on at work I can help with?”
✅ Priority 5: High-Converting Content Pages
Create these specific pages (people search for these exact phrases)
File: Create public_html/how-much-is-my-case-worth.html ✅ DONE
- [x] Wrongful termination case values
- [x] Wage theft case values
- [x] Discrimination case values
- [x] End with CTA: “For a free evaluation of YOUR specific case, call 888-762-0297”
File: Create public_html/what-happens-when-i-call.html ✅ DONE
- [x] Reduce fear/friction of calling a lawyer
- [x] Explain the consultation process
- [x] “No judgment, just answers”
- [x] Address common concerns
File: Create public_html/how-long-do-i-have-to-file.html ✅ DONE
- [x] Statute of limitations for each case type
- [x] Create urgency
- [x] “Don’t wait until it’s too late”
- [x] Strong CTA to call NOW
✅ Priority 6: Free Q&A Marketing (Answer Questions Where People Are)
🔥 HIGH ROI ACTIVITY - Avvo Q&A especially generates direct inquiries
Daily Habit (Non-Negotiable):
- [ ] 30 min/day on Avvo Q&A - START IMMEDIATELY
- [ ] 15 min/day on Reddit OR Quora (alternate days)
Target: 90 answers in first 30 days (3/day average)
Avvo Q&A (Most valuable - these are qualified leads)
- Lawyers who answer questions get contacted by askers
- This is FREE lead generation
- Answer 3 questions per day minimum
- Focus on California employment law questions
- Expected result: 5-10 direct inquiries per month from people who saw your answers
Reddit (15 min/day, alternating days)
- r/legaladvice
- r/AskHR
- r/LosAngeles
- r/California
- Always disclaim: “Not legal advice, but generally speaking…”
- Can mention you’re a CA employment attorney
Quora (15 min/day, alternating days)
- Search “California employment law”
- Answer top questions
- Include CTA in your bio (links to website)
Tracking:
- [ ] Week 1: _____ answers posted
- [ ] Week 2: _____ answers posted
- [ ] Week 3: _____ answers posted
- [ ] Week 4: _____ answers posted
- [ ] Inquiries received from Q&A: _____
MONTH 2: Relationship Building & Systems
✅ Priority 7: Build Non-Competing Attorney Referral Network
Target: 10 new referral sources by March 15, 2026
Why this matters: You’re in a referral-based practice. Other attorneys are your best lead source. This should be ONGOING, not a one-time effort.
Weekly Habit (Make This Automatic):
- [ ] Connect with 5 attorneys on LinkedIn (every Monday)
- [ ] Have coffee/call with 1 attorney per week
- [ ] Attend 1 bar association event per month
Target Attorney Types:
- Personal injury lawyers (get employment calls they can’t take)
- Family law attorneys (divorcing clients have workplace issues)
- Criminal defense (clients facing retaliation)
- Small business lawyers (hear about employee disputes)
- Immigration lawyers (foreign nationals with workplace issues)
- Estate planning lawyers (clients dealing with workplace stress)
By February 1, 2026:
- [ ] Draft outreach email template
- “I specialize in taking employment law overflow”
- “You keep 100% of your client relationship”
- “I just need the referral opportunity”
- Offer to take them to coffee
By February 15, 2026:
- [ ] Identify and research 20 target attorneys in your area
- [ ] Send personalized LinkedIn connection requests to all 20
- [ ] Schedule at least 2 coffee meetings
By March 15, 2026:
- [ ] Have met with at least 5 attorneys in person
- [ ] Received at least 1 referral from new network
✅ Priority 8: Free Case Evaluation Landing Page ✅ DONE
COMPLIANCE NOTE: Research confirms all major California plaintiff-side employment law firms use free consultations as their lead generation method (not PDF guides). This is the industry standard approach that complies with California Rules of Professional Conduct regarding attorney advertising.
File: public_html/free-termination-guide.html (landing page for wrongful termination leads)
-
[x] Landing page offers free and confidential case evaluation
- Uses Lawmatics form for intake
- Messaging focused on: “Find out if you have a case”
- Trust signals: Confidential, No Fee Unless You Win, Fast Response
- Prominent phone number for those who prefer to call
-
[x] Educational content remains available as web content (not gated)
- File:
public_html/assets/guides/10-things-after-being-fired.html - Freely accessible, no email required
- Helps with SEO and establishes expertise
- File:
🎯 WEBSITE MODIFICATIONS - TECHNICAL DETAILS
Files That Need Editing:
1. public_html/index.html
Sections to modify:
<!-- HERO SECTION - Current structure needs rewrite -->
<Current>
# Los Angeles Employment Lawyer
## When our clients win - we win
</Current>
<New>
# Were You Illegally Fired, Denied Wages, or Discriminated Against?
## Free Case Evaluation - Call Now: 888-762-0297
[Prominent Call Button]
[Simple 3-Field Form]
</New>
Add sticky mobile call button before </body>:
<!-- Sticky mobile call button -->
<a href="tel:888-762-0297" class="mobile-call-button">
📞 Call Now: 888-762-0297
</a>
<style>
.mobile-call-button {
position: fixed;
bottom: 20px;
left: 50%;
transform: translateX(-50%);
background: #d32f2f; /* Red for urgency */
color: white;
padding: 15px 30px;
border-radius: 50px;
text-decoration: none;
font-weight: bold;
font-size: 18px;
box-shadow: 0 4px 12px rgba(0,0,0,0.3);
z-index: 9999;
display: none; /* Show only on mobile */
}
@media (max-width: 768px) {
.mobile-call-button {
display: block;
}
}
.mobile-call-button:hover {
background: #b71c1c;
transform: translateX(-50%) scale(1.05);
}
</style>
Simplify contact form:
- Find the form section (search for
<formin index.html) - Reduce to only: Name (text), Phone (tel), Message (textarea)
- Remove: Detailed dropdowns, unnecessary fields
2. public_html/assets/css/ (if exists, or inline styles)
Add these utility classes:
/* Prominent CTAs */
.cta-phone {
font-size: 32px;
color: #d32f2f;
font-weight: bold;
text-decoration: none;
display: inline-block;
margin: 20px 0;
}
.cta-phone:hover {
color: #b71c1c;
}
/* Simple form styling */
.simple-form input,
.simple-form textarea {
width: 100%;
padding: 12px;
margin: 10px 0;
border: 2px solid #ddd;
border-radius: 4px;
font-size: 16px;
}
.simple-form button {
background: #d32f2f;
color: white;
padding: 15px 40px;
border: none;
border-radius: 4px;
font-size: 18px;
font-weight: bold;
cursor: pointer;
width: 100%;
}
.simple-form button:hover {
background: #b71c1c;
}
📊 METRICS TO TRACK
Weekly KPIs:
- [ ] Website visitors (Google Analytics)
- [ ] Phone calls received (manual count)
- [ ] Form submissions
- [ ] Email open rates
- [ ] Review count (target: 10 in 30 days)
- [ ] New attorney relationships (target: 10 in 60 days)
Monthly KPIs:
- [ ] Total qualified calls
- [ ] Cases referred out
- [ ] Referral fees earned
- [ ] Email list growth
- [ ] Google Business Profile views
- [ ] Website ranking for key terms
🎪 GIT WORKFLOW FOR CHANGES
Before making ANY changes:
# Make sure you're on main/master branch
git status
# Create a new branch for this work
git checkout -b business-strategy-implementation
# As you work, commit frequently
git add [filename]
git commit -m "Descriptive message about what you changed"
# When ready to deploy
git checkout main
git merge business-strategy-implementation
git push origin main
Suggested commit messages:
- “Add sticky mobile call button to homepage”
- “Simplify contact form from 8 fields to 3”
- “Create free case evaluation landing page”
- “Add prominent phone CTAs throughout homepage”
- “Create case worth calculator page”
💡 PSYCHOLOGY & MESSAGING
What your ideal caller is thinking:
❌ NOT: “I need to research employment law”
✅ YES: “I’m furious and scared. Was this illegal? Do I have a case? Will anyone help me?”
❌ NOT: “Let me compare several attorneys”
✅ YES: “I need someone to tell me if I’m crazy or if this is wrong”
❌ NOT: “I should learn about the legal process”
✅ YES: “How much is my case worth and when do I get paid?”
Your messaging should:
- Validate their anger - “What happened to you may be illegal”
- Remove fear - “Free consultation, no obligation”
- Create urgency - “Don’t let your deadlines expire”
- Show results - “We’ve recovered $X million for workers”
- Make it easy - “Just call, we handle everything”
🚀 30-60-90 DAY GOALS (With Specific Dates)
30 Days (By February 20, 2026):
- [ ] 10+ Google reviews posted
- [ ] All 50 past clients contacted for referrals
- [ ] First newsletter sent to entire 4,000-contact CRM
- [ ] 5 new attorney relationships started (coffee meetings scheduled)
- [ ] All free directory listings claimed and NAP consistent
- [ ] 45+ Avvo Q&A answers posted
60 Days (By March 20, 2026):
- [ ] 100+ answers posted on free Q&A platforms
- [ ] 10 attorney referral sources active (have sent or received referral)
- [ ] Monthly newsletter cadence established (2nd newsletter sent)
- [x] 3 high-converting landing pages live ✅ DONE (4 pages created)
- [ ] Google Business Profile posting weekly
- [ ] At least 1 case/referral from Q&A or newsletter efforts
90 Days (By April 20, 2026):
- [ ] Phone ringing consistently (measure: ____ calls/week baseline established)
- [ ] Predictable lead flow from multiple free sources
- [ ] Email list growing organically (track unsubscribes vs new signups)
- [ ] Website ranking for “Los Angeles employment lawyer” - check and document position
- [ ] Referral network producing at least 1 referral/month
🎯 THE ULTIMATE GOAL
Make the phone ring without spending money on ads.
Every action in this document serves that goal. The strategy is:
- Activate dormant assets (4,000 contacts, 50 happy clients)
- Optimize conversion (better website, simpler forms)
- Build credibility (reviews, testimonials, settlements)
- Answer questions where people are looking (Reddit, Quora, Avvo)
- Build relationships (other attorneys who can refer)
- Create valuable content (guides, calculators, explainers)
All of this costs $0 except your time.
📝 NOTES & LEARNINGS
What’s working:
- Track successes here as you implement
What’s not working:
- Track failures/pivots here
Ideas for later:
- Parking lot for ideas that require budget or more time
Implementation Log:
-
Jan 17, 2026: Review request system completed and tested
- Built secure token-based feedback link generator (
feedback/generate-link.html) - Built feedback form with sentiment screening (
public_html/feedback/feedback.html) - Configured Zapier Zaps:
create-link-to-request-reviews,process-requests-for-reviews - Flow: Generate link → Client rates → 4-5 stars go to Google, 1-3 stars send SMS + log to spreadsheet
- End-to-end tested successfully
- Built secure token-based feedback link generator (
-
Jan 15, 2026: Aligned lead generation with CA attorney advertising rules
- Researched top 10 California plaintiff-side employment law firms
- Confirmed industry standard is free case evaluation (not PDF lead magnets)
- Chambers Band 1 firms checked: Sanford Heisler Sharp, Allred Maroko & Goldberg, Hadsell Stormer Renick & Dai, Lieff Cabraser, Outten & Golden, Rudy Exelrod Zieff & Lowe
- Converted free-termination-guide.html from PDF download to free case evaluation offer
- Educational content (“10 Things After Being Fired”) remains as ungated web content for SEO
-
Jan 14, 2026: Website conversion optimization completed
- Added sticky mobile call button to index.html
- Rewrote hero section with emotional headline
- Added click-to-call links throughout index.html
- Created free-case-evaluation.html landing page
- Created how-much-is-my-case-worth.html content page
- Created what-happens-when-i-call.html content page
- Created how-long-do-i-have-to-file.html content page
- Note: Contact form simplification requires Lawmatics dashboard changes
Last Updated: January 21, 2026 (Business coaching edits - added accountability dates and priorities) Next Review Date: January 27, 2026 (weekly review - check “This Week” section)
📅 WEEKLY REVIEW CHECKLIST (Every Monday)
Use this to stay accountable:
This Week’s Results:
- [ ] How many Avvo answers did I post last week? _____
- [ ] How many attorneys did I connect with? _____
- [ ] How many review requests did I send? _____
- [ ] How many calls/inquiries came in? _____
- [ ] Did I send the newsletter (if scheduled)? _____
This Week’s Commitments:
- [ ] I will post _____ Avvo answers
- [ ] I will connect with _____ attorneys on LinkedIn
- [ ] I will send _____ review requests
- [ ] I will have coffee/call with _____ attorney(s)
Blockers/Issues:
- (Write anything preventing progress here - then solve it)
🔗 QUICK REFERENCE LINKS
- Website: https://sempers.com
- Phone: 888-762-0297
- Office: 4550 E Thousand Oaks Blvd, Suite 100, Westlake Village, CA 91362
- Git Repo: /Users/zjs/engineering/sempers.com
This document is a living strategy guide. Update it as you learn what works and what doesn’t. The goal is to create a repeatable system for generating leads without paid advertising.